Tu-Voz, a Contact center tailored to you
Our Contact center in Valencia offers personalized services for outbound and inbound calls, lead management or advanced services such as omnichannel.
We attend your incoming calls in a optimal way avoiding lost calls and waiting times. Customer service, telesecretary, appointment management, choose your service.
We do outbound calls to help your company increase sales: arranging visits, surveys, customer retention, telesales, etc. Start selling more! Our telemarketing services will allow you to attract and retain customers.
Si tu empresa quiere qualify valuable leads, enrich their relationship and end up converting those leads into buyers convinced of the effectiveness of the product or service offered, contact us.
Choose a omnichannel service and your customers will always be served through the channel they choose: telephone, chat, e-mail, WhatsApp, social networks. Do you prefer to optimize your management? Our back office service will reduce your costs and dedicated resources.
Our best reference, our clients
We have more than 80 projects with large national and international companies
What began with contracting a call reception service - telephone attention, has resulted in a comprehensive service that includes telemarketing for the communication of promotional actions and customer acquisition, as well as conducting quality surveys to measure customer satisfaction. customers of the Renault Retail Group. All this has allowed us to considerably improve our quality of customer service as well as the image of our company.Jorge Gascó Director at Renault Retail Group
At Hisense Iberia, continuous improvement by putting the customer at the center of decision-making is part of our work philosophy. Collaborating with Tu-Voz allows us to take care of the customer during each "moment of truth": before, during and after the purchase. In addition, the projects developed to facilitate a solution in the first contact, quality control and NPS, allow us to assess customer satisfaction and obtain feedback on possibilities for continuous improvement.Arturo Arribas Quality & Customer Care Manager at Hisense Iberia
We wanted to present a technological solution in a specific and complex sector, such as the fruit and vegetable sector. After several meetings with the Tu-Voz Contact Center team, in which they shared their experience and recommendation with us, we did not hesitate to decide that they were the commercial partner we were looking for for our campaigns to arrange visits in sectors with difficult commercial access.Manuel Artero Sales Manager at Artero Consultores
Your contact center in Valencia
4 reasons to choose us
We are committed to each project
At Tu-Voz Contact Center we make your goals our own and we are involved in the success of each of the projects.
We guarantee data protection
We are in compliance with current regulations on data protection. We promise to treat the information with extreme confidentiality.
90% of our clients recommend us
The best guarantee of success and quality of our Call center is the recommendation of our clients.
Customer oriented no matter what
At Tu-Voz Contact Center we care for and value what we know is most important to you: your customers.