OBJECTIVE
Thanks to us you will know the opinion of your clients to evaluate the global operation of your company and know their expectations.
HOW?
We make phone calls to measure the degree of satisfaction of your customers and learn about the strengths and weaknesses of your company to detect opportunities for improvement.
ADVANTAGE
Get efficient data management optimizing the costs and resources of your company. With Tu-Voz you will obtain detailed reports to be able to identify opportunities for improvement.
Why opt for telephone satisfaction surveys?
It should be noted that brands and manufacturers can obtain numerous benefits from telephone satisfaction surveys:
- Speed: First, as they are telephone satisfaction surveys, when contact is achieved, the questions are asked and the answers are obtained in real time to be processed. As for mail surveys, a lot of time is wasted from sending the survey until it is received. And, in the personal ones, transfers play an important role.
- Low cost: What's more, compared to personal interviews, the telephone interview is much cheaper and has more scope. In fact, it is a type of survey that does not invest in transfers. Similarly, if we compare it with mail surveys, the difference is that more surveys are done by telephone with immediate results.
Do you need to know the degree of satisfaction of your customers?
The outsourcing of the satisfaction survey service allowed GRUPO UGARTE to reduce management costs and optimize the collection and analysis of information.
KNOW THE OPINION OF YOUR CUSTOMERS
We offer a personalized service adapted to the needs of each client. Tell us what the needs of your company are and we will establish the appropriate procedures that guarantee the satisfaction of your clients.
