OBJECTIVE
We get your customers to "repeat" and remain loyal to your brand.
HOW?
We make phone calls to find out the needs of your customers, retain them and make them loyal to the purchase of your products and services.
ADVANTAGE
Get your customers reactivated by increasing the number of orders.
Why choose customer retention?
Brands and manufacturers can reap numerous benefits from customer retention:
- Improve customer loyalty: A loyal customer will certainly buy from your business again when they need to. After all, if he has had a positive experience with your product or service, why risk the unknown?
- Have more income predictability: What company would not like to have a predictable income? This can be done by studying how often current customers shop, how much they spend, and how many people they refer.
- Receive improvement suggestions: Un cliente fidelizado está más dispuesto a compartir opiniones con la empresa.
Do you want to retain customers and build loyalty?
Contacting clients and former clients allowed MONTESA to establish improvements to increase loyalty to its products.
TRY TO RETAIN YOUR CUSTOMERS BEFORE THEY STOP BEING CUSTOMERS
We offer a personalized service adapted to the needs of each client. Tell us what the needs of your company are and we will establish the appropriate procedures that guarantee the satisfaction of your clients.
