{"id":79118,"date":"2019-04-10T01:06:36","date_gmt":"2019-04-09T23:06:36","guid":{"rendered":"https:\/\/www.tu-voz.com\/NUEVA\/?page_id=79118"},"modified":"2026-07-08T21:08:35","modified_gmt":"2026-07-08T19:08:35","slug":"telesecretaria-atencion-de-llamadas","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/telesecretaria-atencion-de-llamadas\/","title":{"rendered":"Telesecretary"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-hero style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row col-double-gutter triple-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<p class=\"tuvoz-page-eyebrow tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"0\"><strong>Customer support<\/strong><\/p>\n<h1 class=\"tuvoz-page-title tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"120\">Telesecretary<\/h1>\n<p class=\"tuvoz-page-lead tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"280\">Realizamos la recepci\u00f3n y <strong>atenci\u00f3n personalizada<\/strong> de las llamadas de tu empresa u organismo.<\/p>\n<p class=\"tuvoz-page-lead tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"360\">Cada llamada se gestiona con <strong>protocolos a medida<\/strong>, cuidando el trato y la imagen de tu empresa en cada contacto.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-media tuvoz-page-media--hero tuvoz-rv tuvoz-rv--image\" data-rv-delay=\"180\"><img decoding=\"async\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/06\/CEN-01.png\" alt=\"Centralita y telesecretaria Tu-Voz\" loading=\"lazy\" \/><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-split style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-1\"><div class=\"row col-double-gutter triple-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-media tuvoz-page-media--side tuvoz-rv tuvoz-rv--image\" data-rv-delay=\"200\"><img decoding=\"async\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/06\/CEN-05.png\" alt=\"Servicios de centralita, telesecretar\u00eda o secretar\u00eda virtual personalizada\" loading=\"lazy\" \/><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">Transforma tu negocio con nuestros servicios de centralita, telesecretar\u00eda o secretar\u00eda virtual personalizada<\/h2>\n<p class=\"tuvoz-page-eyebrow tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"120\"><strong>\u00bfPor qu\u00e9 optar por contratar telesecretaria, atenci\u00f3n de centralita o secretaria virtual?<\/strong><\/p>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"200\">Cabe destacar que, con nuestros servicios conseguir\u00e1s optimizar los recursos de tu empresa para la correcta atenci\u00f3n y gesti\u00f3n de las llamadas recibidas. As\u00ed mismo, tus clientes siempre ser\u00e1n atendidos con <strong>agentes especializados<\/strong> en nuestro Contact center de Valencia, evitando la p\u00e9rdida de llamadas y la \u00abespera telef\u00f3nica\u00bb que suponen la p\u00e9rdida de clientes insatisfechos.<\/p>\n<ul class=\"tuvoz-page-list\">\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"280\">Obtendr\u00e1s una <strong>atenci\u00f3n personalizada de la llamada<\/strong>. Se registran todas las llamadas, datos del emisor, empresa, motivo de la llamada, etc.<\/li>\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"325\">Y, <strong>transferimos la llamada<\/strong> al destinatario de la misma: persona o departamento.<\/li>\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"370\">Adem\u00e1s, <strong>hacemos env\u00edo de correo electr\u00f3nico y\/o sms<\/strong> si el destinatario no est\u00e1 en disponibilidad de atender o no responde.<\/li>\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"415\">Finalmente, <strong>enviamos un informe mensual<\/strong> de todas las llamadas atendidas en el Call center.<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-sep row-container boomapps_vcrow\" id=\"row-unique-2\"><div class=\"row col-no-gutter no-top-padding no-bottom-padding no-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-sep-line tuvoz-rv tuvoz-rv--fade\" aria-hidden=\"true\"><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-head tuvoz-page-head--left style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-3\"><div class=\"row col-double-gutter single-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">\u00bfC\u00f3mo lo hacemos?<\/h2>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"140\">Call attention: we can answer all your calls or only those that you cannot answer, such as busy lines, outside your usual hours, etc.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-head tuvoz-page-head--left style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-4\"><div class=\"row col-double-gutter single-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">Ventajas<\/h2>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"140\">Get quality service for your customers by minimizing management times and eliminating waiting times and lost calls. You will improve the corporate image of your company while reducing dedicated costs.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-sep row-container boomapps_vcrow\" id=\"row-unique-5\"><div class=\"row col-no-gutter no-top-padding no-bottom-padding no-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-sep-line tuvoz-rv tuvoz-rv--fade\" aria-hidden=\"true\"><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-cta style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-6\"><div class=\"row col-double-gutter double-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">Atiende todas tus llamadas<\/h2>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"180\">Ofrecemos un servicio personalizado y adaptado a las necesidades de cada cliente. Cu\u00e9ntanos cu\u00e1les son las necesidades de tu empresa y estableceremos los procedimientos adecuados que garanticen la satisfacci\u00f3n de tus clientes.<\/p>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"280\"><strong style=\"color:#ffffff\">\u00bfTe ayudamos?<\/strong><\/p>\n<p>\n<\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/tu-voz.com\/en\/contacto-contact-center\/\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\" title=\"Contact\">Hablemos<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-loader tuvoz-page-loader row-container boomapps_vcrow\" style=\"display:none\" id=\"row-unique-7\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><script src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/06\/tuvoz-reveal.js?v=4\" defer><\/script><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-7\" data-row=\"script-row-unique-7\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-7\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Recepci\u00f3n de llamadas Centralita y telesecretaria Realizamos la recepci\u00f3n y atenci\u00f3n personalizada de las llamadas de tu empresa u organismo. [...]","protected":false},"author":5,"featured_media":78946,"parent":49,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79118","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Centralita | Telesecretar\u00eda | Al instante |Tu-VozServicios de centralita, telesecretar\u00eda | Tu-Voz<\/title>\n<meta name=\"description\" content=\"Servicios de centralita, telesecretar\u00eda o secretar\u00eda virtual personalizada. Mejora la eficiencia de su negocio con Tu-Voz. 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