{"id":80367,"date":"2020-04-06T23:27:05","date_gmt":"2020-04-06T21:27:05","guid":{"rendered":"https:\/\/www.tu-voz.com\/?page_id=80367"},"modified":"2021-08-03T17:08:24","modified_gmt":"2021-08-03T15:08:24","slug":"blog","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/blog\/","title":{"rendered":"Blog"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div id=\"index-420745\" class=\"isotope-system isotope-general-light grid-general-light\" >\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"isotope-wrapper grid-wrapper single-gutter\" >\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"isotope-container grid-container isotope-layout style-masonry isotope-pagination grid-pagination\" data-type=\"masonry\" data-layout=\"fitRows\" data-lg=\"1000\" data-md=\"600\" data-sm=\"480\" data-vp-height=\"\">\t\t\t<div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-89 grid-cat-114 tmb-id-86273 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/transformacion-de-la-atencion-al-cliente-mediante-ia\/\" class=\"pushed\" aria-label=\"externalizar atenci\u00f3n al cliente con IA\"  target=\"_self\" data-lb-index=\"0\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-86274\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/03\/externalizar-atencion-al-cliente-con-IA-scaled-uai-1800x1200.jpg\" width=\"1800\" height=\"1200\" alt=\"externalizar atenci\u00f3n al cliente con IA\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/transformacion-de-la-atencion-al-cliente-mediante-ia\/\" target=\"_self\">La transformaci\u00f3n de la atenci\u00f3n al cliente mediante IA: Gu\u00eda estrat\u00e9gica para la externalizaci\u00f3n en contact centers<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/transformacion-de-la-atencion-al-cliente-mediante-ia\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-89 grid-cat-114 tmb-id-86269 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/inteligencia-artificial-en-call-centers\/\" class=\"pushed\" aria-label=\"inteligencia artificial en call centers\"  target=\"_self\" data-lb-index=\"1\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img decoding=\"async\" class=\"wp-image-86270\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/02\/inteligencia-artificial-en-call-centers-scaled-uai-2152x1435.jpg\" width=\"2152\" height=\"1435\" alt=\"inteligencia artificial en call centers\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/inteligencia-artificial-en-call-centers\/\" target=\"_self\">Inteligencia artificial en call centers: c\u00f3mo convertir la tecnolog\u00eda en una ventaja competitiva real<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/inteligencia-artificial-en-call-centers\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-88 grid-cat-857 tmb-id-86265 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-consultivo-como-convertir-llamadas-en-oportunidades-reales-de-negocio\/\" class=\"pushed\" aria-label=\"telemarketing consultivo\"  target=\"_self\" data-lb-index=\"2\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img decoding=\"async\" class=\"wp-image-86266\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/01\/telemarketing-consultivo-scaled-uai-2554x1703.jpg\" width=\"2554\" height=\"1703\" alt=\"telemarketing consultivo\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/telemarketing-consultivo-como-convertir-llamadas-en-oportunidades-reales-de-negocio\/\" target=\"_self\">Telemarketing consultivo: c\u00f3mo convertir llamadas en oportunidades reales de negocio<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/telemarketing-consultivo-como-convertir-llamadas-en-oportunidades-reales-de-negocio\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-122 grid-cat-857 tmb-id-86255 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/como-vender-por-telefono-cumpliendo-el-rgpd-y-sin-danar-tu-marca\/\" class=\"pushed\" aria-label=\"telemarketing responsable y cumplimiento RGPD\"  target=\"_self\" data-lb-index=\"3\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86257\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-scaled.jpg\" width=\"2560\" height=\"1707\" alt=\"telemarketing responsable y cumplimiento RGPD\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-scaled.jpg 2560w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-1024x683.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-768x512.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-1536x1024.jpg 1536w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-2048x1365.jpg 2048w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/12\/telemarketing-responsable-y-cumplimiento-RGPD-350x233.jpg 350w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/como-vender-por-telefono-cumpliendo-el-rgpd-y-sin-danar-tu-marca\/\" target=\"_self\">Telemarketing responsable: c\u00f3mo vender por tel\u00e9fono cumpliendo el RGPD y sin da\u00f1ar tu marca<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/como-vender-por-telefono-cumpliendo-el-rgpd-y-sin-danar-tu-marca\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-89 tmb-id-86203 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/como-garantizar-la-calidad-en-un-contact-center-externalizado\/\" class=\"pushed\" aria-label=\"garantizar la calidad en un contact center externalizado\"  target=\"_self\" data-lb-index=\"4\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86204\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado.jpg\" width=\"1500\" height=\"1000\" alt=\"garantizar la calidad en un contact center externalizado\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado.jpg 1500w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado-300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado-1024x683.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado-768x512.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado-18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/11\/garantizar-la-calidad-en-un-contact-center-externalizado-350x233.jpg 350w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/como-garantizar-la-calidad-en-un-contact-center-externalizado\/\" target=\"_self\">C\u00f3mo garantizar la calidad en un contact center externalizado: gu\u00eda esencial para empresas que buscan un partner fiable<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/como-garantizar-la-calidad-en-un-contact-center-externalizado\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-12 grid-cat-88 tmb-id-86184 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.6%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/roi-del-telemarketing-para-empresas-calculo-practico-y-mejor-modelo-de-pricing\/\" class=\"pushed\" aria-label=\"ROI del telemarketing para empresas\"  target=\"_self\" data-lb-index=\"5\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86185\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/ROI-del-telemarketing-para-empresas.jpg\" width=\"626\" height=\"417\" alt=\"ROI del telemarketing para empresas\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/ROI-del-telemarketing-para-empresas.jpg 626w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/ROI-del-telemarketing-para-empresas-300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/ROI-del-telemarketing-para-empresas-18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/ROI-del-telemarketing-para-empresas-350x233.jpg 350w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/roi-del-telemarketing-para-empresas-calculo-practico-y-mejor-modelo-de-pricing\/\" target=\"_self\">ROI del telemarketing para empresas: c\u00e1lculo pr\u00e1ctico y mejor modelo de pricing<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/roi-del-telemarketing-para-empresas-calculo-practico-y-mejor-modelo-de-pricing\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-476 tmb-id-86160 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/automatizacion-atencion-de-cliente\/\" class=\"pushed\" aria-label=\"Automatizaci\u00f3n en atenci\u00f3n al cliente\"  target=\"_self\" data-lb-index=\"6\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86161\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente.jpg\" width=\"2048\" height=\"1365\" alt=\"Automatizaci\u00f3n en atenci\u00f3n al cliente\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente.jpg 2048w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente-300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente-1024x683.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente-768x512.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente-1536x1024.jpg 1536w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente-18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Automatizacion-en-atencion-al-cliente-350x233.jpg 350w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/automatizacion-atencion-de-cliente\/\" target=\"_self\">Automatizaci\u00f3n en la atenci\u00f3n al cliente: pros y contras<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/automatizacion-atencion-de-cliente\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-476 tmb-id-86157 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/feedback-contact-center\/\" class=\"pushed\" aria-label=\"Importancia del feedback en contact centers\"  target=\"_self\" data-lb-index=\"7\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86158\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers-.jpg\" width=\"2048\" height=\"1365\" alt=\"Importancia del feedback en contact centers\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers-.jpg 2048w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers--300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers--1024x683.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers--768x512.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers--1536x1024.jpg 1536w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers--18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/Importancia-del-feedback-en-contact-centers--350x233.jpg 350w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/feedback-contact-center\/\" target=\"_self\">Importancia del feedback en contact centers<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/feedback-contact-center\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-476 tmb-id-86153 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/atencion-personalizada-al-cliente\/\" class=\"pushed\" aria-label=\"atenci\u00f3n personalizada al cliente en contac center\"  target=\"_self\" data-lb-index=\"8\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86156\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center.jpg\" width=\"2048\" height=\"1365\" alt=\"atenci\u00f3n personalizada al cliente en contac center\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center.jpg 2048w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center-300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center-1024x683.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center-768x512.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center-1536x1024.jpg 1536w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center-18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/atencion-personalizada-al-cliente-en-contac-center-350x233.jpg 350w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/atencion-personalizada-al-cliente\/\" target=\"_self\">Atenci\u00f3n personalizada al cliente\u200b en contact center<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/atencion-personalizada-al-cliente\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class=\"tmb atc-typography-inherit tmb-iso-w6 tmb-iso-h4 tmb-light tmb-overlay-text-anim tmb-overlay-anim tmb-content-lateral-left tmb-content-vertical-top tmb-content-size-3 tmb-content-lateral-responsive tmb-content-left tmb-image-anim tmb-bordered  grid-cat-476 tmb-id-86150 tmb-img-ratio tmb-content-lateral tmb-media-first tmb-no-bg\" ><div class=\"t-inside no-anim\" ><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"t-entry-visual-cont\"><div class=\"dummy\" style=\"padding-top: 66.7%;\"><\/div><a role=\"button\" tabindex=\"-1\" href=\"https:\/\/tu-voz.com\/en\/inteligencia-emocional-en-atencion-al-cliente\/\" class=\"pushed\" aria-label=\"inteligencia emocional en atenci\u00f3n al cliente\"  target=\"_self\" data-lb-index=\"9\"><div class=\"t-entry-visual-overlay\"><div class=\"t-entry-visual-overlay-in style-dark-bg\" style=\"opacity: 0.5;\"><\/div><\/div><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-86151\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente.jpg\" width=\"2048\" height=\"1365\" alt=\"inteligencia emocional en atenci\u00f3n al cliente\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente.jpg 2048w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente-300x200.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente-1024x683.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente-768x512.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente-1536x1024.jpg 1536w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente-18x12.jpg 18w, https:\/\/tu-voz.com\/wp-content\/uploads\/2025\/10\/inteligencia-emocional-en-atencion-al-cliente-350x233.jpg 350w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/a><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"t-entry-text\">\n\t\t\t\t\t\t\t\t\t<div class=\"t-entry-text-tc single-block-padding\"><div class=\"t-entry\"><h3 class=\"t-entry-title h4 title-scale\"><a href=\"https:\/\/tu-voz.com\/en\/inteligencia-emocional-en-atencion-al-cliente\/\" target=\"_self\">Inteligencia emocional en la atenci\u00f3n al cliente<\/a><\/h3><div class=\"t-entry-excerpt\"><\/div><p class=\"t-entry-readmore btn-container\"><a href=\"https:\/\/tu-voz.com\/en\/inteligencia-emocional-en-atencion-al-cliente\/\" class=\"btn btn-default btn-sm\" target=\"_self\">Read More<\/a><\/p><\/div><\/div>\n\t\t\t\t\t\t\t<\/div><\/div><\/div>\t\t<\/div>\t\n\t\n\n\t<\/div>\t\t\t<div class=\"isotope-footer grid-footer style-light without-bg single-gutter\">\n\t\t\t\t\t\t\t\t\t<div class=\"isotope-footer-inner grid-footer-inner limit-width menu-light text-center\">\n\t\t\t\t\t\t\t<ul class='pagination'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"page-prev\"><span class=\"btn btn-link btn-disable-hover\"><i class=\"fa fa-angle-left\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><span class=\"btn btn-link text-default-color\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span><\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><span class=\"btn btn-link text-default-color\"><a class=\"page-numbers\" href=\"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/80367\/page\/2\">2<\/a><\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><span class=\"btn btn-link text-default-color\"><a class=\"page-numbers\" href=\"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/80367\/page\/3\">3<\/a><\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><span class=\"btn btn-link text-default-color\"><span class=\"page-numbers dots\">&hellip;<\/span><\/span><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><span class=\"btn btn-link text-default-color\"><a class=\"page-numbers\" href=\"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/80367\/page\/42\">42<\/a><\/span><\/li>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"page-next\"><a class=\"btn btn-link text-default-color\" href=\"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/80367\/page\/2\" aria-label=\"Next\"><i class=\"fa fa-angle-right\"><\/i><\/a><\/li>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Una conversaci\u00f3n bien gestionada no depende solo del protocolo o del canal. La inteligencia emocional en la atenci\u00f3n al cliente [...]","protected":false},"author":5,"featured_media":79696,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-80367","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Blog de Tu-Voz | Call center en Valencia | Ll\u00e1manos 960 452 050<\/title>\n<meta name=\"description\" content=\"El blog de Tu-Voz encontrar\u00e1s toda la actualidad en Atenci\u00f3n al Cliente, Telemarketing o Gesti\u00f3n de Leads. Contact center. Call center.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tu-voz.com\/en\/blog\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blog de Tu-Voz | Call center en Valencia | Ll\u00e1manos 960 452 050\" \/>\n<meta property=\"og:description\" content=\"El blog de Tu-Voz encontrar\u00e1s toda la actualidad en Atenci\u00f3n al Cliente, Telemarketing o Gesti\u00f3n de Leads. Contact center. Call center.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tu-voz.com\/en\/blog\/\" \/>\n<meta property=\"og:site_name\" content=\"Tu-Voz\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-03T15:08:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"352\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tu-voz.com\/blog\/\",\"url\":\"https:\/\/tu-voz.com\/blog\/\",\"name\":\"Blog de Tu-Voz | Call center en Valencia | Ll\u00e1manos 960 452 050\",\"isPartOf\":{\"@id\":\"https:\/\/tu-voz.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/tu-voz.com\/blog\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/tu-voz.com\/blog\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg\",\"datePublished\":\"2020-04-06T21:27:05+00:00\",\"dateModified\":\"2021-08-03T15:08:24+00:00\",\"description\":\"El blog de Tu-Voz encontrar\u00e1s toda la actualidad en Atenci\u00f3n al Cliente, Telemarketing o Gesti\u00f3n de Leads. Contact center. Call center.\",\"breadcrumb\":{\"@id\":\"https:\/\/tu-voz.com\/blog\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/tu-voz.com\/blog\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/tu-voz.com\/blog\/#primaryimage\",\"url\":\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg\",\"contentUrl\":\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg\",\"width\":1400,\"height\":352,\"caption\":\"blog\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/tu-voz.com\/blog\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/tu-voz.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/tu-voz.com\/#website\",\"url\":\"https:\/\/tu-voz.com\/\",\"name\":\"Tu-Voz\",\"description\":\"Call center de telemarketing y servicio de atenci\u00f3n al cliente. Contact center en Valencia.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/tu-voz.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Blog de Tu-Voz | Call center en Valencia | Ll\u00e1manos 960 452 050","description":"El blog de Tu-Voz encontrar\u00e1s toda la actualidad en Atenci\u00f3n al Cliente, Telemarketing o Gesti\u00f3n de Leads. Contact center. Call center.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tu-voz.com\/en\/blog\/","og_locale":"en_GB","og_type":"article","og_title":"Blog de Tu-Voz | Call center en Valencia | Ll\u00e1manos 960 452 050","og_description":"El blog de Tu-Voz encontrar\u00e1s toda la actualidad en Atenci\u00f3n al Cliente, Telemarketing o Gesti\u00f3n de Leads. Contact center. Call center.","og_url":"https:\/\/tu-voz.com\/en\/blog\/","og_site_name":"Tu-Voz","article_modified_time":"2021-08-03T15:08:24+00:00","og_image":[{"width":1400,"height":352,"url":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg","type":"image\/jpeg"}],"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tu-voz.com\/blog\/","url":"https:\/\/tu-voz.com\/blog\/","name":"Blog de Tu-Voz | Call center en Valencia | Ll\u00e1manos 960 452 050","isPartOf":{"@id":"https:\/\/tu-voz.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/tu-voz.com\/blog\/#primaryimage"},"image":{"@id":"https:\/\/tu-voz.com\/blog\/#primaryimage"},"thumbnailUrl":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg","datePublished":"2020-04-06T21:27:05+00:00","dateModified":"2021-08-03T15:08:24+00:00","description":"El blog de Tu-Voz encontrar\u00e1s toda la actualidad en Atenci\u00f3n al Cliente, Telemarketing o Gesti\u00f3n de Leads. Contact center. Call center.","breadcrumb":{"@id":"https:\/\/tu-voz.com\/blog\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tu-voz.com\/blog\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/tu-voz.com\/blog\/#primaryimage","url":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg","contentUrl":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/07\/blog-tu-voz.jpg","width":1400,"height":352,"caption":"blog"},{"@type":"BreadcrumbList","@id":"https:\/\/tu-voz.com\/blog\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/tu-voz.com\/"},{"@type":"ListItem","position":2,"name":"Blog"}]},{"@type":"WebSite","@id":"https:\/\/tu-voz.com\/#website","url":"https:\/\/tu-voz.com\/","name":"Tu-Voz","description":"Call center de telemarketing y servicio de atenci\u00f3n al cliente. Contact center en Valencia.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tu-voz.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/80367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/comments?post=80367"}],"version-history":[{"count":0,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/80367\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/media\/79696"}],"wp:attachment":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/media?parent=80367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}