{"id":81961,"date":"2021-07-21T09:01:56","date_gmt":"2021-07-21T07:01:56","guid":{"rendered":"https:\/\/www.tu-voz.com\/?page_id=81961"},"modified":"2026-07-09T08:18:32","modified_gmt":"2026-07-09T06:18:32","slug":"retencion-de-clientes","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/servicios-de-telemarketing\/retencion-de-clientes\/","title":{"rendered":"Retenci\u00f3n y fidelizaci\u00f3n de clientes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-cards style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row col-double-gutter triple-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-card\">\n<h3 class=\"tuvoz-rv tuvoz-rv--grid-text\" data-rv-delay=\"0\">OBJECTIVE<\/h3>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"120\">We get your customers to \"repeat\" and remain loyal to your brand.<\/p>\n<\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-card\">\n<h3 class=\"tuvoz-rv tuvoz-rv--grid-text\" data-rv-delay=\"160\">HOW?<\/h3>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"280\">We make phone calls to find out the needs of your customers, retain them and make them loyal to the purchase of your products and services.<\/p>\n<\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-card\">\n<h3 class=\"tuvoz-rv tuvoz-rv--grid-text\" data-rv-delay=\"320\">ADVANTAGE<\/h3>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"440\">Get your customers reactivated by increasing the number of orders.<\/p>\n<\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-sep row-container boomapps_vcrow\" id=\"row-unique-1\"><div class=\"row col-no-gutter no-top-padding no-bottom-padding no-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-sep-line tuvoz-rv tuvoz-rv--fade\" aria-hidden=\"true\"><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-head tuvoz-page-head--left style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-2\"><div class=\"row col-double-gutter single-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">Why choose customer retention?<\/h2>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"120\">Brands and manufacturers can reap numerous benefits from customer retention:<\/p>\n<ul class=\"tuvoz-page-list\">\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"220\"><strong>Improve customer loyalty: <\/strong>A loyal customer will certainly buy from your business again when they need to. After all, if he has had a positive experience with your product or service, why risk the unknown?<\/li>\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"270\"><strong>Have more income predictability:<\/strong> What company would not like to have a predictable income? This can be done by studying how often current customers shop, how much they spend, and how many people they refer.<\/li>\n<li class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"320\"><strong>Receive improvement suggestions:<\/strong> Un cliente fidelizado est\u00e1 m\u00e1s dispuesto a compartir opiniones con la empresa.<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-sep row-container boomapps_vcrow\" id=\"row-unique-3\"><div class=\"row col-no-gutter no-top-padding no-bottom-padding no-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-sep-line tuvoz-rv tuvoz-rv--fade\" aria-hidden=\"true\"><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-cta style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-4\"><div class=\"row col-double-gutter double-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">Do you want to retain customers and build loyalty?<\/h2>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"180\">Contacting clients and former clients allowed MONTESA to establish improvements to increase loyalty to its products.<\/p>\n<p>\n<\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/www.tu-voz.com\/docs-telemarketing\/tu-voz-retencion-de-clientes.pdf\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\" target=\"_blank\">More information<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-sep row-container boomapps_vcrow\" id=\"row-unique-5\"><div class=\"row col-no-gutter no-top-padding no-bottom-padding no-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<div class=\"tuvoz-page-sep-line tuvoz-rv tuvoz-rv--fade\" aria-hidden=\"true\"><\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page tuvoz-page-cta style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-6\"><div class=\"row col-double-gutter double-top-padding quad-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 class=\"tuvoz-rv tuvoz-rv--title\" data-rv-delay=\"0\">TRY TO RETAIN YOUR CUSTOMERS BEFORE THEY STOP BEING CUSTOMERS<\/h2>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"180\">We offer a personalized service adapted to the needs of each client. Tell us what the needs of your company are and we will establish the appropriate procedures that guarantee the satisfaction of your clients.<\/p>\n<p class=\"tuvoz-rv tuvoz-rv--soft\" data-rv-delay=\"280\"><strong style=\"color:#ffffff\">WE HELP YOU?<\/strong><\/p>\n<p>\n<\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/tu-voz.com\/en\/contacto-contact-center\/\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\" title=\"Contact\">Hablemos<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row tuvoz-page-loader tuvoz-page-loader row-container boomapps_vcrow\" style=\"display:none\" id=\"row-unique-7\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><script src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2026\/06\/tuvoz-reveal.js?v=4\" defer><\/script><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-7\" data-row=\"script-row-unique-7\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-7\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"OBJETIVO Conseguimos que tus clientes \u201crepitan\u201d y se mantengan fieles a tu marca. \u00bfC\u00d3MO? Realizamos llamadas telef\u00f3nicas para conocer las [...]","protected":false},"author":2,"featured_media":81369,"parent":34,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-81961","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retenci\u00f3n de clientes | Telemarketing | Tu-Voz Contact Center<\/title>\n<meta name=\"description\" content=\"Servicios de telemarketing para la retenci\u00f3n y fidelizaci\u00f3n de clientes. Incrementa tus ventas. Contact center en Valencia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/servicios-de-telemarketing\/retencion-de-clientes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retenci\u00f3n de clientes | Telemarketing | Tu-Voz Contact Center\" \/>\n<meta property=\"og:description\" content=\"Servicios de telemarketing para la retenci\u00f3n y fidelizaci\u00f3n de clientes. Incrementa tus ventas. 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