{"id":82195,"date":"2021-07-22T11:15:39","date_gmt":"2021-07-22T09:15:39","guid":{"rendered":"https:\/\/www.tu-voz.com\/?page_id=82195"},"modified":"2026-03-23T15:44:47","modified_gmt":"2026-03-23T13:44:47","slug":"contact-center-en-espana","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/contact-center-en-espana\/","title":{"rendered":"Por qu\u00e9 Tu-Voz &#8211; Contact center en Espa\u00f1a"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span><\/p><\/span><span><h2 style=\"text-align: center;\">Why choose us?<\/h2><\/span><span><h4 style=\"text-align: center;\"><span style=\"color: #e2660c;\">Tu-Voz is your trusted Contact center in Spain<\/span><\/h4><\/span><span><p><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-1\"><div class=\"row col-double-gutter quad-top-padding quad-bottom-padding single-h-padding limit-width row-parent\" data-height-ratio=\"35\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_left column_parent col-lg-4 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-strategy fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\">Strategy<\/h3><\/div><p style=\"text-align: center;\">We take care of what we know is most important to you: <strong>your clients<\/strong>. Seriousness, commitment and guarantee of results, our recipe for success.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-4 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-lightbulb-o fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\">Solutions<\/h3><\/div><p>We contribute <strong>global solutions<\/strong> de atenci\u00f3n al cliente, comunicaci\u00f3n comercial y marketing telef\u00f3nico, integrando los diferentes canales de comunicaci\u00f3n: voz, e-mail, chat, sms, redes sociales&#8230;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-4 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-thumbs-o-up fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\">Success<\/h3><\/div><p>Our Call center offers a <strong>unique and personalized combination of services<\/strong> and the latest technologies aimed at achieving results and measurable objectives.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2><span style=\"color: #e2660c;\">Tu-Voz Contact center<\/span><\/h2>\n<p style=\"text-align: justify;\">We are a company of <strong>Contact center in Spain<\/strong> and <strong>BPO services<\/strong> <strong>with its own platform<\/strong> in Valencia that provides services of reception and emission of calls.<\/p>\n<p style=\"text-align: justify;\">Nacemos en 2004 y desde entonces nuestro objetivo primordial ha sido <strong>optimize the business processes of our clients<\/strong>. During this time we have established ourselves as a reference company in the call center sector thanks to our continuous evolution and adaptation to technological advances and the effort and management of our human resources.<\/p>\n<p style=\"text-align: justify;\">Our competitiveness is based on the combination of <strong>personalization<\/strong>, <strong><span style=\"font-weight: normal;\"><strong>agility<\/strong> and <strong>flexibility<\/strong> <span style=\"color: #808080;\">of our services to guarantee the satisfaction of our clients.<\/span><\/span><\/strong><\/p>\n<p>As a Contact Center we are one of the neuralgic points of companies, a space in which diverse profiles converge in charge of giving<strong>\u00a0support and management of communication with customers<\/strong>.<\/p>\n<p>Do you want to know us a little more? <b><\/b><a href=\"https:\/\/www.tu-voz.com\/docs-telemarketing\/presentacion-tu-voz.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">&gt;Download our corporate presentation<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><a href=\"https:\/\/www.slideshare.net\/slideshow\/embed_code\/key\/x8SpKEzGOMqMGw\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignright wp-image-81525\" src=\"https:\/\/www.tu-voz.com\/wp-content\/uploads\/2021\/10\/portada-presentacion-tu-voz.jpg\" alt=\"\" width=\"500\" height=\"392\" \/><\/a><\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-3\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-83102\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-scaled.jpg\" width=\"2560\" height=\"1861\" alt=\"call center multilingue\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-scaled.jpg 2560w, https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-300x218.jpg 300w, https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-1024x745.jpg 1024w, https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-768x558.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-1536x1117.jpg 1536w, https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/call-center-multilingue-2048x1489.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2><span style=\"color: #e2660c;\">Multilingual contact center<\/span><\/h2>\n<p>In <strong>Tu-Voz Contact Center<\/strong> We offer multilingual customer service for companies that export and\/or need customer service in different languages.<\/p>\n<p>We currently provide services in Spanish, English, Portuguese and Valencian. Do you need us to speak another language? Contact us and we will see if it's possible.<\/p>\n<p>The multilingual service allows you to open independent channels for queries, claims, suggestions, etc. of clients and citizens, in the languages that are required.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: center;\">Aimed at multichannel management, we put at your disposal our experience in multilingual customer service<\/h4>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-4\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span><\/p><\/span><span><h2 style=\"text-align: center;\"><span style=\"color: #e2660c;\">How we work?<\/span><\/h2><\/span><span><h4 style=\"text-align: center;\">As a partner of our clients, our contribution will be the guarantee of quality in the provision of our services, its adaptation to real needs as well as the identification and implementation of continuous improvement processes.<\/h4><\/span><span><p><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"vc_row row-internal row-container boomapps_vcrow\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_center column_child col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\" ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-center\"><div class=\"single-wrapper\" style=\"max-width: 73%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-83840\" src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-scaled.jpg\" width=\"2237\" height=\"2560\" alt=\"como trabaja Tu-Voz\" srcset=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-scaled.jpg 2237w, https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-262x300.jpg 262w, https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-895x1024.jpg 895w, https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-768x879.jpg 768w, https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-1342x1536.jpg 1342w, https:\/\/tu-voz.com\/wp-content\/uploads\/2022\/03\/como-trabaja-tu-voz-1789x2048.jpg 1789w\" sizes=\"(max-width: 2237px) 100vw, 2237px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\" ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-calendar-check-o fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\">We plan<\/h3><\/div><p>We analyze your needs.<br \/>\n<\/p>\n<p>We define the objectives.<br \/>\n<\/p>\n<p>We delimit the scope of action of the campaign.<\/p>\n<\/div><\/div><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-check fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\">We prepare the campaign<\/h3><\/div><p>We develop the protocols and arguments.<br \/>\n<\/p>\n<p>We form the team based on your protocols.<br \/>\n<\/p>\n<p>We configure the systems<\/p>\n<\/div><\/div><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-rocket fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\">Ready for commissioning<\/h3><\/div><p>We carried out several initial tests.<br \/>\n<\/p>\n<p>We start the service.<br \/>\n<\/p>\n<p>We carry out regular monitoring of the results.<br \/>\n<\/p>\n<p>We carry out exhaustive quality controls.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-5\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/www.linkedin.com\/company\/tu-voz-contactcenter\" title=\"LinkedIn\" aria-label=\"LinkedIn\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-linkedin fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">LinkedIn<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/es-es.facebook.com\/TuVozContactCenter\/\" title=\"Facebook\" aria-label=\"Facebook\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-facebook fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">Facebook<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/twitter.com\/tuvozcc?lang=es\" title=\"Twitter\" aria-label=\"Twitter\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-twitter fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">Twitter<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/www.youtube.com\/channel\/UCrr0YEi-rq9yKGeU26K-f4A\" title=\"YouTube\" aria-label=\"YouTube\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-youtube fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">YouTube<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-7\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-7\" data-row=\"script-row-unique-7\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-7\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u00bfPor qu\u00e9 elegirnos?Tu-Voz es tu Contact center en Espa\u00f1a de confianzaEstrategiaCuidamos lo que sabemos que es m\u00e1s importante para ti: [...]","protected":false},"author":2,"featured_media":82432,"parent":20,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82195","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Center 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