{"id":82400,"date":"2021-07-27T13:12:03","date_gmt":"2021-07-27T11:12:03","guid":{"rendered":"https:\/\/www.tu-voz.com\/?page_id=82400"},"modified":"2021-08-16T17:29:34","modified_gmt":"2021-08-16T15:29:34","slug":"nuestras-politicas","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/nuestras-politicas\/","title":{"rendered":"Our policies"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                            ]\n        }\n    <\/script>\n    <style type=\"text\/css\">\n        .breadcrumb-container {\n            font-size: 13px;\n        }\n\n        .breadcrumb-container ul {\n            margin: 0;\n            padding: 0;\n        }\n\n        .breadcrumb-container li {\n            box-sizing: unset;\n            display: inline-block;\n            margin: 0;\n            padding: 0;\n        }\n\n        .breadcrumb-container li a {\n            box-sizing: unset;\n            padding: 0 10px;\n        }\n\n        .breadcrumb-container {\n            font-size: 10px !important;\n                    }\n\n        .breadcrumb-container li a {\n            font-size: 10px !important;\n            line-height: 10px !important;\n                    }\n\n        .breadcrumb-container li .separator {\n            font-size: 10px !important;\n                    }\n\n        .breadcrumb-container li:last-child .separator {\n            display: none;\n        }\n    <\/style>\n    <style type=\"text\/css\">\n        .breadcrumb-container.theme1 li {\n            margin: 0;\n            padding: 0;\n        }\n        .breadcrumb-container.theme1 a {\n            background: ;\n            display: inline-block;\n            margin: 0 5px;\n            padding: 5px 10px;\n            text-decoration: none;\n        }\n    <\/style>\n        <style type=\"text\/css\">\n            <\/style>\n    <script>\n            <\/script>\n\n<h2>Tu-Voz Contact center, your trusted partner<\/h2>\n<h3><span style=\"color: #e2660c;\">Discover all active policies in the company<\/span><\/h3>\n<p>\n<\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>In <strong>Tu-Voz Contact Center<\/strong> We are focused on complying with the different regulations at the level of privacy policies, data protection or quality. Currently we can find several types of our policies that are mandatory on web pages, but we go one step further and publish all types of policies that we believe are important for the user.<\/p>\n<h5>Privacy Policy<\/h5>\n<p>For example, we want to ensure the security and lawful use of user or customer data. For this reason, the web privacy policy also details the way in which this data is collected, stored and used. In addition, it also collects if they are sent to third parties and, if so, in what way.<\/p>\n<p>Currently, the legislation obliges the reader to be provided with information on the way in which their data is collected, the purpose of the collection and the use that will be given to their data and their options for applying the so-called ARCO rights, that is, of access, rectification, cancellation and opposition, and also of the rights of limitation and portability added by the RGPD.<\/p>\n<h5>Cookies policy<\/h5>\n<p>Cookies are commonly used by web servers to differentiate users and to act differently depending on them. Likewise, the cookie notice is mandatory for all those pages that use cookies to track users who access the web.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg row-container boomapps_vcrow\" id=\"row-unique-1\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/aviso-legal-telemarketing\/\" title=\"Legal\" aria-label=\"Legal\" class=\"text-accent-color custom-link\"><i class=\"fa fa-gavel fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/aviso-legal-telemarketing\/\" title=\"Legal\" aria-label=\"Legal\">Legal<\/a><\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-lxmt-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/Captura.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/Captura.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg row-container boomapps_vcrow\" id=\"row-unique-2\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/politica-privacidad-scaled-e1627394668814.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/politica-privacidad-scaled-e1627394668814.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_center column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-privacidad\/\" title=\"Privacy Policy\" aria-label=\"Privacy Policy\" class=\"text-accent-color custom-link\"><i class=\"fa fa-lock4 fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-privacidad\/\" title=\"Privacy Policy\" aria-label=\"Privacy Policy\">Privacy Policy<\/a><\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg row-container boomapps_vcrow\" id=\"row-unique-3\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-cookies\/\" title=\"Cookies policy\" aria-label=\"Cookies policy\" class=\"text-accent-color custom-link\"><i class=\"fa fa-code fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" 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data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/politica-cookies-scaled.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg row-container boomapps_vcrow\" id=\"row-unique-4\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/politica-redes-sociales-scaled.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/politica-redes-sociales-scaled.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_center column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div 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no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-imagen\/\" title=\"Image policy\" aria-label=\"Image policy\" class=\"text-accent-color custom-link\"><i class=\"fa fa-image fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-imagen\/\" title=\"Image policy\" aria-label=\"Image policy\">Image policy<\/a><\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div 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url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/cliente-ejemplos-tuvoz-scaled.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/07\/cliente-ejemplos-tuvoz-scaled.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_center column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-solicitantes-de-empleo\/\" title=\"Employment policy\" aria-label=\"Employment policy\" class=\"text-accent-color custom-link\"><i class=\"fa fa-apartment fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/politica-de-solicitantes-de-empleo\/\" title=\"Employment policy\" aria-label=\"Employment policy\">Employment policy<\/a><\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg row-container boomapps_vcrow\" id=\"row-unique-7\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-calidad\/\" title=\"Quality politics\" aria-label=\"Quality politics\" class=\"text-accent-color custom-link\"><i class=\"fa fa-star fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-calidad\/\" title=\"Quality politics\" aria-label=\"Quality politics\">Quality politics<\/a><\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-lxmt-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/calidadTu-Voz.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/calidadTu-Voz.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-7\" data-row=\"script-row-unique-7\" type=\"text\/javascript\" 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