{"id":82729,"date":"2021-07-29T13:11:30","date_gmt":"2021-07-29T11:11:30","guid":{"rendered":"https:\/\/www.tu-voz.com\/?page_id=82729"},"modified":"2025-04-10T17:39:43","modified_gmt":"2025-04-10T15:39:43","slug":"auditorias-atencion-cliente","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/","title":{"rendered":"Customer service audits"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-xsdn-bg row-container boomapps_vcrow\" id=\"row-unique-1\"><div class=\"row-background background-element\" style=\"opacity: 1;\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-bg-overlay style-color-xsdn-bg\" style=\"opacity: 0.5;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row no-top-padding no-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row shift_y_neg_triple row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-target2 fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h2 font-weight-400\">OBJECTIVE<\/h3><\/div><p class=\"text-lead\">We carry out an objective, professional and detailed audit of the quality of your company's telephone service.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-cogs fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h2 font-weight-400\">HOW?<\/h3><\/div><p class=\"text-lead\">We make calls to your company, pretending to be potential clients, to audit the quality of the service you provide.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-4 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><span class=\"text-accent-color btn-disable-hover\"><i class=\"fa fa-presentation fa-3x fa-fw\"><\/i><\/span><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h2 font-weight-400\">ADVANTAGE<\/h3><\/div><p class=\"text-lead\">Improve your customer experience by optimizing customer service processes. In addition, you will be able to analyze the performance of your employees.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h1 style=\"text-align: center;\">Eleva tu servicio al cliente con nuestras auditor\u00edas<\/h1>\n<h4 style=\"text-align: left;\"><span style=\"color: #e2660c;\">Why opt for our customer service audit service?<\/span><\/h4>\n<p class=\"lead\">Mediante nuestras auditor\u00edas de servicios al cliente, llevamos a cabo la evaluaci\u00f3n de posibles fallos como tiempos de espera, el trato recibido, si el cliente espera, la falta de conocimiento en los servicios y productos por parte del trabajador, el seguimiento o no del protocolo de atenci\u00f3n al cliente, etc. En definitiva, hacemos un trabajo de auditoria atencion y servicio al cliente de aspectos fundamentales para causar una buena primera impresi\u00f3n con un servicio de calidad.<\/p>\n<p>Cabe destacar que, el objetivo de esta t\u00e9cnica es que las personas al cargo del servicio telef\u00f3nico logren transmitir profesionalidad y confianza al cliente. y nuestra auditoria del servicio ayuda a comprobar el nivel de conocimiento sobre productos y servicios. As\u00ed pueden provocar una imagen positiva de marca y cosechar relaciones comerciales que concluyan en beneficios para la empresa.<\/p>\n<p>Conf\u00eda en una empresa de auditoria en Espa\u00f1a para obtener clientes satisfechos. Nuestro servicio te permite conocer aspectos tales como:<\/p>\n<ul>\n<li>Optimum operation of the control unit<\/li>\n<li>Compliance with the appropriate schedules<\/li>\n<li>Phone response time<\/li>\n<li>Corporative presentation<\/li>\n<li>Polite and friendly treatment<\/li>\n<li>Resolution of queries<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-prif-bg row-container boomapps_vcrow\" id=\"row-unique-3\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services-bn.jpg);background-repeat: no-repeat;background-position: center center;background-attachment: scroll;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-bg-overlay style-color-xsdn-bg\" style=\"opacity: 0.5;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><p class=\"h1 text-accent-color\" ><span><\/p><\/span><span><h2 style=\"text-align: center;\"><span style=\"color: #e2660c;\">Do you want to know if you give good service to your customers?<\/span><\/h2><\/span><span><p><\/span><\/p><\/div><div class=\"clear\"><\/div><\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><\/p>\n<h4>With the audit service you will be able to improve your corporate image as well as the customer experience every time they contact your company.<\/h4>\n<p>\n<\/div><div class=\"clear\"><\/div><\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/www.tu-voz.com\/docs-telemarketing\/tu-voz-auditorias-de-atencion-al-cliente.pdf\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\" target=\"_blank\">More information<\/a><\/span><div class=\"empty-space empty-half\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-accent-bg border-color-gyho-color row-container has-dividers boomapps_vcrow\" style=\"border-style: solid;\" id=\"row-unique-4\"><div class=\"uncode-divider-wrap uncode-divider-wrap-bottom z_index_0 uncode-row-divider-invert\" style=\"height: 25%;\" data-height=\"25\" data-unit=\"%\"><svg version=\"1.1\" class=\"uncode-row-divider uncode-row-divider-curve\" x=\"0px\" y=\"0px\" width=\"240px\" height=\"24px\" viewbox=\"0 0 240 24\" enable-background=\"new 0 0 240 24\" xml:space=\"preserve\" preserveaspectratio=\"none\">\n\t\t<path fill=\"#000000\" d=\"M240,24V0H119.98l22.812,24H240z M97.202,24v-0.029L119.971,0H0v24H97.202z\"\/>\n\t\t<\/svg><\/div><div class=\"row single-top-padding triple-bottom-padding double-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_row row-internal row-container boomapps_vcrow\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\" ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #000000;\">AUDIT YOUR CUSTOMER SERVICE<\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">We offer a personalized service adapted to the needs of each client. Tell us what the needs of your company are and we will establish the appropriate procedures that guarantee the satisfaction of your clients.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #000000;\">WE HELP YOU?<\/span><\/h4>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-jevc-bg row-container boomapps_vcrow\" id=\"row-unique-5\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-dark\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-81443\"><form id=\"wpforms-form-81443\" class=\"wpforms-validate wpforms-form\" data-formid=\"81443\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/82729\" data-token=\"11812f51d256e82d515157c2554e5770\" data-token-time=\"1775634585\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/82729\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-81443-field_20-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"20\"><h3 id=\"wpforms-81443-field_20\">Datos de contacto:<\/h3><\/div><div id=\"wpforms-81443-field_1-container\" class=\"wpforms-field wpforms-field-text wpforms-one-third wpforms-first\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_1\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-81443-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Name\" required><\/div><div id=\"wpforms-81443-field_10-container\" class=\"wpforms-field wpforms-field-phone wpforms-one-third\" data-field-id=\"10\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_10\">Phone <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-81443-field_10\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][10]\" placeholder=\"Phone\" aria-label=\"Phone\" required><\/div><div id=\"wpforms-81443-field_11-container\" class=\"wpforms-field wpforms-field-email wpforms-one-third\" data-field-id=\"11\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_11\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-81443-field_11\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][11]\" placeholder=\"Email\" spellcheck=\"false\" required><\/div><div id=\"wpforms-81443-field_19-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"19\"><h3 id=\"wpforms-81443-field_19\">Informaci\u00f3n de tu empresa:<\/h3><\/div><div id=\"wpforms-81443-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"4\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_4\">Company <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-81443-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"Nombre empresa\" required><\/div><div id=\"wpforms-81443-field_12-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"12\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_12\">\u00bfCu\u00e1l es la actividad de tu empresa? <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-81443-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" placeholder=\"Actividad empresa\" required><\/div><div id=\"wpforms-81443-field_13-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"13\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_13\">Facturaci\u00f3n anual <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-81443-field_13\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][13]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled selected='selected'>Facturaci\u00f3n anual empresa<\/option><option value=\"HASTA 300.000 \u20ac\" >HASTA 300.000 \u20ac<\/option><option value=\"DE 300.001 A 600.000 \u20ac\" >DE 300.001 A 600.000 \u20ac<\/option><option value=\"DE 600.001 A 1.500.000 \u20ac\" >DE 600.001 A 1.500.000 \u20ac<\/option><option value=\"DE 1.500.001 A 3.000.000 \u20ac\" >DE 1.500.001 A 3.000.000 \u20ac<\/option><option value=\"DE 3.000.001 A 6.000.000 \u20ac\" >DE 3.000.001 A 6.000.000 \u20ac<\/option><option value=\"DE 6.000.001 A 15.000.000 \u20ac\" >DE 6.000.001 A 15.000.000 \u20ac<\/option><option value=\"DE 15.000.001 A 30.000.000 \u20ac\" >DE 15.000.001 A 30.000.000 \u20ac<\/option><option value=\"DE 30.000.001 A 60.000.000 \u20ac\" >DE 30.000.001 A 60.000.000 \u20ac<\/option><option value=\"MAS DE 60.000.000 \u20ac\" >MAS DE 60.000.000 \u20ac<\/option><\/select><\/div><div id=\"wpforms-81443-field_14-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"14\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_14\">\u00bfQu\u00e9 puesto ocupas en la compa\u00f1\u00eda? <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-81443-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" placeholder=\"Puesto en la empresa\" required><\/div><div id=\"wpforms-81443-field_16-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-field-select-style-classic\" data-field-id=\"16\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_16\">\u00bfCu\u00e1l es tu rol en la toma de decisiones? <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-81443-field_16\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][16]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled selected='selected'>Rol toma de decisiones<\/option><option value=\"Decidir\" >Decidir<\/option><option value=\"Influir\" >Influir<\/option><option value=\"Prescriptor\" >Prescriptor<\/option><option value=\"Ninguno\" >Ninguno<\/option><\/select><\/div><div id=\"wpforms-81443-field_21-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"21\"><h3 id=\"wpforms-81443-field_21\">Servicio buscado:<\/h3><\/div><div id=\"wpforms-81443-field_5-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_5\">Servicio solicitado <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-81443-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled selected='selected'>Servicio solicitado<\/option><option value=\"Servicio de atenci\u00f3n al cliente completo\" >Servicio de atenci\u00f3n al cliente completo<\/option><option value=\"Servicio de atenci\u00f3n de centralita b\u00e1sico\" >Servicio de atenci\u00f3n de centralita b\u00e1sico<\/option><option value=\"Servicio de atenci\u00f3n y gesti\u00f3n de citas\" >Servicio de atenci\u00f3n y gesti\u00f3n de citas<\/option><option value=\"Servicio de atenci\u00f3n 24H\" >Servicio de atenci\u00f3n 24H<\/option><option value=\"Externalizaci\u00f3n de backoffice y tareas administrativas\" >Externalizaci\u00f3n de backoffice y tareas administrativas<\/option><option value=\"Conjunto de atenci\u00f3n al cliente y telemarketing\" >Conjunto de atenci\u00f3n al cliente y telemarketing<\/option><option value=\"Campa\u00f1a de concertaci\u00f3n de citas\" >Campa\u00f1a de concertaci\u00f3n de citas<\/option><option value=\"Campa\u00f1a de presentaci\u00f3n de promociones\" >Campa\u00f1a de presentaci\u00f3n de promociones<\/option><option value=\"Campa\u00f1a de fidelizaci\u00f3n de clientes\" >Campa\u00f1a de fidelizaci\u00f3n de clientes<\/option><option value=\"Campa\u00f1a de encuestas telef\u00f3nicas\" >Campa\u00f1a de encuestas telef\u00f3nicas<\/option><option value=\"Televenta\" >Phone sales<\/option><option value=\"Depuraci\u00f3n de bases de datos\" >Database debugging<\/option><option value=\"Otro\" >Otro<\/option><\/select><\/div><div id=\"wpforms-81443-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-field-select-style-classic\" data-field-id=\"6\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_6\">\u00bfQu\u00e9 presupuesto tienes asignado para el servicio que solicitas? <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-81443-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled selected='selected'>Presupuesto asignado al servicio<\/option><option value=\"Entre 1000 y 3000\u20ac\" >Entre 1000 y 3000\u20ac<\/option><option value=\"Entre 3000 y 5000\u20ac\" >Entre 3000 y 5000\u20ac<\/option><option value=\"Entre 5000 y 10 000\u20ac\" >Entre 5000 y 10 000\u20ac<\/option><option value=\"Entre 10 000 y 20 000\u20ac\" >Entre 10 000 y 20 000\u20ac<\/option><option value=\"Entre 20 000 y 50 000\u20ac\" >Entre 20 000 y 50 000\u20ac<\/option><option value=\"M\u00e1s de 50 000\u20ac\" >M\u00e1s de 50 000\u20ac<\/option><\/select><\/div><div id=\"wpforms-81443-field_7-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"7\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-81443-field_7\">Realiza una descripci\u00f3n de tus necesidades <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-81443-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" placeholder=\"Realiza una descripci\u00f3n de tus necesidades\" required><\/textarea><\/div><div id=\"wpforms-81443-field_8-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"8\"><label class=\"wpforms-field-label wpforms-label-hide\">Accept field <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-81443-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-81443-field_8_1\" name=\"wpforms[fields][8][]\" value=\"Acepto la pol\u00edtica de privacidad\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-81443-field_8_1\">I accept the Privacy Policy<\/label><\/li><\/ul><div class=\"wpforms-field-description\">I consent to the use of my personal data according to the terms established in this <a href=\"https:\/\/tu-voz.com\/en\/politica-de-privacidad\/\">Privacy Policy<\/a><\/p><\/div><\/div><div id=\"wpforms-81443-field_9-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"9\"><label class=\"wpforms-field-label wpforms-label-hide\">Accept field<\/label><ul id=\"wpforms-81443-field_9\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-81443-field_9_1\" name=\"wpforms[fields][9][]\" value=\"Acepto recibir publicidad\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-81443-field_9_1\">I agree to receive advertising<\/label><\/li><\/ul><div class=\"wpforms-field-description\">I consent to the use of my data to receive advertising from your entity<\/div><\/div><div id=\"wpforms-81443-field_22-container\" class=\"wpforms-field wpforms-field-captcha\" data-field-id=\"22\"><label class=\"wpforms-field-label\" for=\"wpforms-81443-field_22\">Captcha personalizado <span class=\"wpforms-required-label\">*<\/span><\/label>\t\t\t<div class=\"wpforms-captcha-math\">\n\t\t\t\t<span id=\"wpforms-81443-field_22-question\" class=\"wpforms-captcha-equation\">\n\t\t\t\t\t<span class=\"n1\">6<\/span>\n\t\t\t\t\t\t\t<span class=\"cal\">+<\/span>\n\t\t\t\t\t\t\t<span class=\"n2\">10<\/span>\t\t\t\t\t<span class=\"e\">=<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"text\" id=\"wpforms-81443-field_22\" class=\"wpforms-field-medium wpforms-field-required a\" data-rule-wpf-captcha=\"math\" data-is-wrapped-field=\"1\" name=\"wpforms[fields][22][a]\" aria-describedby=\"wpforms-81443-field_22-question\" required>\t\t\t\t<input type=\"hidden\" name=\"wpforms[fields][22][cal]\" class=\"cal\">\n\t\t\t\t<input type=\"hidden\" name=\"wpforms[fields][22][n2]\" class=\"n2\">\n\t\t\t\t<input type=\"hidden\" name=\"wpforms[fields][22][n1]\" class=\"n1\">\n\t\t\t<\/div>\n\t\t\t<\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"81443\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/82729\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-81443\" class=\"wpforms-submit\" data-alt-text=\"Enviando\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>  <!-- .wpforms-container -->\n<\/div><div class=\"vc_row row-internal row-container boomapps_vcrow\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\" ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><nav aria-label=\"breadcrumbs\">\n            <div class=\"breadcrumb-container theme1\">\n                <ol>\n                                    <\/ol>\n            <\/div>\n        <\/nav>    <script type=\"application\/ld+json\">\n        {\n            \"@context\": \"http:\/\/schema.org\",\n            \"@type\": \"BreadcrumbList\",\n            \"itemListElement\": [\n                            ]\n        }\n    <\/script>\n    <style type=\"text\/css\">\n        .breadcrumb-container {\n            font-size: 13px;\n        }\n\n        .breadcrumb-container ul {\n            margin: 0;\n            padding: 0;\n        }\n\n        .breadcrumb-container li {\n            box-sizing: unset;\n            display: inline-block;\n            margin: 0;\n            padding: 0;\n        }\n\n        .breadcrumb-container li a {\n            box-sizing: unset;\n            padding: 0 10px;\n        }\n\n        .breadcrumb-container {\n            font-size: 10px !important;\n                    }\n\n        .breadcrumb-container li a {\n            font-size: 10px !important;\n            line-height: 10px !important;\n                    }\n\n        .breadcrumb-container li .separator {\n            font-size: 10px !important;\n                    }\n\n        .breadcrumb-container li:last-child .separator {\n            display: none;\n        }\n    <\/style>\n    <style type=\"text\/css\">\n        .breadcrumb-container.theme1 li {\n            margin: 0;\n            padding: 0;\n        }\n        .breadcrumb-container.theme1 a {\n            background: ;\n            display: inline-block;\n            margin: 0 5px;\n            padding: 5px 10px;\n            text-decoration: none;\n        }\n    <\/style>\n        <style type=\"text\/css\">\n            <\/style>\n    <script>\n            <\/script>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"OBJETIVOHacemos una auditor\u00eda objetiva, profesional y detallada de la calidad de la atenci\u00f3n telef\u00f3nica de tu empresa. \u00bfC\u00d3MO?Realizamos llamadas a [...]","protected":false},"author":2,"featured_media":79133,"parent":49,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82729","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Auditor\u00eda de Servicio al Cliente | Tu-Voz<\/title>\n<meta name=\"description\" content=\"Mejora la eficacia de tu servicio al cliente con nuestra auditor\u00eda. En Tu-Voz ofrecemos evaluaciones detalladas para mejorar la experiencia de tus clientes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Auditor\u00eda de Servicio al Cliente | Tu-Voz\" \/>\n<meta property=\"og:description\" content=\"Mejora la eficacia de tu servicio al cliente con nuestra auditor\u00eda. En Tu-Voz ofrecemos evaluaciones detalladas para mejorar la experiencia de tus clientes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"Tu-Voz\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-10T15:39:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"363\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/\",\"url\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/\",\"name\":\"Auditor\u00eda de Servicio al Cliente | Tu-Voz\",\"isPartOf\":{\"@id\":\"https:\/\/tu-voz.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg\",\"datePublished\":\"2021-07-29T11:11:30+00:00\",\"dateModified\":\"2025-04-10T15:39:43+00:00\",\"description\":\"Mejora la eficacia de tu servicio al cliente con nuestra auditor\u00eda. En Tu-Voz ofrecemos evaluaciones detalladas para mejorar la experiencia de tus clientes.\",\"breadcrumb\":{\"@id\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#primaryimage\",\"url\":\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg\",\"contentUrl\":\"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg\",\"width\":1500,\"height\":363,\"caption\":\"Servicio de Backoffice - Call Center Valencia. Auditor\u00edas atenci\u00f3n al cliente\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/tu-voz.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conoce Tu-Voz &#8211; Telemarketing Contact center Valencia\",\"item\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Servicios de atenci\u00f3n al cliente\",\"item\":\"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Auditor\u00edas de atenci\u00f3n al cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/tu-voz.com\/#website\",\"url\":\"https:\/\/tu-voz.com\/\",\"name\":\"Tu-Voz\",\"description\":\"Call center de telemarketing y servicio de atenci\u00f3n al cliente. Contact center en Valencia.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/tu-voz.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Auditor\u00eda de Servicio al Cliente | Tu-Voz","description":"Mejora la eficacia de tu servicio al cliente con nuestra auditor\u00eda. En Tu-Voz ofrecemos evaluaciones detalladas para mejorar la experiencia de tus clientes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/","og_locale":"en_GB","og_type":"article","og_title":"Auditor\u00eda de Servicio al Cliente | Tu-Voz","og_description":"Mejora la eficacia de tu servicio al cliente con nuestra auditor\u00eda. En Tu-Voz ofrecemos evaluaciones detalladas para mejorar la experiencia de tus clientes.","og_url":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/","og_site_name":"Tu-Voz","article_modified_time":"2025-04-10T15:39:43+00:00","og_image":[{"width":1500,"height":363,"url":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg","type":"image\/jpeg"}],"twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/","url":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/","name":"Auditor\u00eda de Servicio al Cliente | Tu-Voz","isPartOf":{"@id":"https:\/\/tu-voz.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#primaryimage"},"image":{"@id":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#primaryimage"},"thumbnailUrl":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg","datePublished":"2021-07-29T11:11:30+00:00","dateModified":"2025-04-10T15:39:43+00:00","description":"Mejora la eficacia de tu servicio al cliente con nuestra auditor\u00eda. En Tu-Voz ofrecemos evaluaciones detalladas para mejorar la experiencia de tus clientes.","breadcrumb":{"@id":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#primaryimage","url":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg","contentUrl":"https:\/\/tu-voz.com\/wp-content\/uploads\/2019\/04\/backoffice-services.jpg","width":1500,"height":363,"caption":"Servicio de Backoffice - Call Center Valencia. Auditor\u00edas atenci\u00f3n al cliente"},{"@type":"BreadcrumbList","@id":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/auditorias-atencion-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/tu-voz.com\/"},{"@type":"ListItem","position":2,"name":"Conoce Tu-Voz &#8211; Telemarketing Contact center Valencia","item":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/"},{"@type":"ListItem","position":3,"name":"Servicios de atenci\u00f3n al cliente","item":"https:\/\/tu-voz.com\/telemarketing-contact-center-valencia\/call-center-atencion-al-cliente\/"},{"@type":"ListItem","position":4,"name":"Auditor\u00edas de atenci\u00f3n al cliente"}]},{"@type":"WebSite","@id":"https:\/\/tu-voz.com\/#website","url":"https:\/\/tu-voz.com\/","name":"Tu-Voz","description":"Call center de telemarketing y servicio de atenci\u00f3n al cliente. Contact center en Valencia.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tu-voz.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/82729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/comments?post=82729"}],"version-history":[{"count":3,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/82729\/revisions"}],"predecessor-version":[{"id":85915,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/82729\/revisions\/85915"}],"up":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/pages\/49"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/media\/79133"}],"wp:attachment":[{"href":"https:\/\/tu-voz.com\/en\/wp-json\/wp\/v2\/media?parent=82729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}