{"id":82984,"date":"2021-08-04T10:41:49","date_gmt":"2021-08-04T08:41:49","guid":{"rendered":"https:\/\/www.tu-voz.com\/?page_id=82984"},"modified":"2021-10-13T17:23:17","modified_gmt":"2021-10-13T15:23:17","slug":"calidad-y-rsc","status":"publish","type":"page","link":"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/","title":{"rendered":"Quality and CSR"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><p class=\"h1 text-accent-color\" ><span><\/p><\/span><span><h2 style=\"text-align: center;\">Quality and CSR of Tu-Voz Contact Center<\/h2><\/span><span><h3 style=\"text-align: center;\"><span style=\"color: #e2660c;\">We don't need to count it, our actions show how we are<\/span><\/h3><\/span><span><p style=\"text-align: center;\">The improvements in our Call Center always have repercussions in optimal conditions for our employees and in a better service to our clients. Therefore, in <strong>Tu-Voz Contact Center<\/strong> We are committed to quality and CSR policies, very diverse strategies and activities: Quality Policy, Equality Plan for employees, energy efficiency and recycling measures, etc.<\/p><\/span><span><p style=\"text-align: center;\">In addition, the well-being of all our workers as well as their satisfaction for working in <strong>Tu-Voz<\/strong> It is one of the clear objectives of our Contact center. We believe in work efficiency and we are committed to reconciling work and family life. As well as the joint collaboration between all team members to achieve our goals.<\/p><\/span><span><p><\/span><\/p><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-1\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-calidad\/\" title=\"Quality politics\" aria-label=\"Quality politics\" class=\"text-accent-color custom-link\"><i class=\"fa fa-star fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-calidad\/\" title=\"Quality politics\" aria-label=\"Quality politics\">WE OFFER QUALITY<\/a><\/h3><\/div><p>At Tu-voz, a Call center and Contact center company, we understand that service quality is a customer's right, and as such, it must be part of the personal style of the people who make up our organization.<\/p>\n<\/div><\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-calidad\/\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\">Learn about our quality policy<\/a><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/calidadTu-Voz.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/calidadTu-Voz.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-2\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/Igualdad-scaled.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/Igualdad-scaled.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-igualdad\/\" class=\"text-accent-color custom-link\"><i class=\"fa fa-smile-o fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-igualdad\/\">WE FIGHT FOR EQUALITY<\/a><\/h3><\/div><p>We respect diversity and promote non-discrimination based on age, sex, marital status, race, religion, sexual orientation, or any other<br \/>\npersonal, physical or social characteristic, among our workers.<\/p>\n<\/div><\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/politica-de-igualdad\/\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\">Learn about our equality policy<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row style-color-wayh-bg row-container boomapps_vcrow\" id=\"row-unique-3\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\" data-height-ratio=\"50\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_center column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn quad-block-padding style-color-xsdn-bg\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/call-center-sostenible\/\" class=\"text-accent-color custom-link\"><i class=\"fa fa-envira fa-3x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-3x\"><h3 class=\"h3\"><a role=\"button\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/call-center-sostenible\/\">WE ARE RESPONSIBLE WITH THE ENVIRONMENT<\/a><\/h3><\/div><p>In today's market, sustainability has become paramount. At Tu-Voz Contact Center we have developed a series of internal actions in order to improve the performance of our company in the area of sustainability.<\/p>\n<\/div><\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/call-center-sostenible\/\" class=\"custom-link btn btn-lg border-width-0 btn-accent btn-flat btn-icon-left\">Learn about our sustainability policy<\/a><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 boomapps_vccolumn col-md-33 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\" style=\"min-height: 260px;\"><div class=\"uncell  boomapps_vccolumn single-block-padding style-color-xsdn-bg\" ><div class=\"column-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/sostenibles-scaled.jpg);background-repeat: no-repeat;background-position: center center;background-size: cover;\" data-o_src=\"https:\/\/tu-voz.com\/wp-content\/uploads\/2021\/08\/sostenibles-scaled.jpg\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-4\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span><\/p><\/span><span><h2 style=\"text-align: center;\"><span style=\"color: #e2660c;\">Do you want to know us even more?<\/span><\/h2><\/span><span><h4 style=\"text-align: center;\"><a href=\"https:\/\/tu-voz.com\/en\/docs-telemarketing\/Presentacion Tu-Voz.pdf\/\" target=\"_blank\" rel=\"noopener\">Download our corporate presentation<\/a><\/h4><\/span><span><p><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><\/p>\n<p style=\"text-align: center;\"><strong><a href=\"https:\/\/www.tu-voz.com\/docs-telemarketing\/presentacion-tu-voz.pdf\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-83497 size-medium\" src=\"https:\/\/www.tu-voz.com\/wp-content\/uploads\/2021\/10\/portada-presentacion-tu-voz-300x206.jpg\" alt=\"\" width=\"300\" height=\"206\" srcset=\"\" sizes=\"(max-width: 300px) 100vw, 300px\" data-srcset=\"\" \/><\/a><\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.tu-voz.com\/docs-telemarketing\/presentacion-tu-voz.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Download presentation<\/strong><\/a><\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-5\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/www.linkedin.com\/company\/tu-voz-contactcenter\" title=\"LinkedIn\" aria-label=\"LinkedIn\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-linkedin fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">LinkedIn<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/es-es.facebook.com\/TuVozContactCenter\/\" title=\"Facebook\" aria-label=\"Facebook\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-facebook fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">Facebook<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/twitter.com\/tuvozcc?lang=es\" title=\"Twitter\" aria-label=\"Twitter\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-twitter fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">Twitter<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"icon-box icon-box-top\" ><div class=\"icon-box-icon fa-container\"><a role=\"button\" href=\"https:\/\/www.youtube.com\/channel\/UCrr0YEi-rq9yKGeU26K-f4A\" title=\"YouTube\" aria-label=\"YouTube\" target=\"_blank\" class=\"text-accent-color custom-link\"><i class=\"fa fa-youtube fa-2x fa-fw\"><\/i><\/a><\/div><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-2x\"><h3 class=\"h3\">YouTube<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-7\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-7\" data-row=\"script-row-unique-7\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-7\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Calidad y RSC de Tu-Voz Contact CenterNo necesitamos contarlo, nuestras acciones muestran c\u00f3mo somosLas mejoras en nuestro Call Center siempre [...]","protected":false},"author":2,"featured_media":82273,"parent":20,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82984","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Calidad y RSC de Tu-Voz Contact center | Ll\u00e1manos 960 452 050<\/title>\n<meta name=\"description\" content=\"Calidad y RSC de Tu-Voz Contact Center. Siempre centrados en dar la mejor calidad a clientes, empleados y entorno. M\u00e1s informaci\u00f3n\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tu-voz.com\/en\/telemarketing-contact-center-valencia\/calidad-y-rsc\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Calidad y RSC de Tu-Voz Contact center | Ll\u00e1manos 960 452 050\" \/>\n<meta property=\"og:description\" content=\"Calidad y RSC de Tu-Voz Contact Center. Siempre centrados en dar la mejor calidad a clientes, empleados y entorno. 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