Privacy Policy
Summary of basic information on data protection:
| Responsible | TU-VOZ CONTACT CENTER, S.L.U. |
| mailing address | C/ Andarella, 1. Edificio B, 1º, 1ª, CP 46950, Xirivella (Valencia) Spain |
| Purpose | Respond to your request for information and provide you with our services. |
| Legitimation | Your data will be processed only with your consent, by checking the box shown on this form |
| Recipients | Your data will not be transferred to third parties. |
| Rights | You can access your data, rectify it, delete it and oppose or limit its treatment, by contacting our postal address or [email protected] |
| More information | More information is available below |
The purpose of this Privacy Policy is to make known the way in which we collect, treat and protect the personal data that is provided through our website or blog (hereinafter Website) and freely decide if you want us to treat it.
Data of the Responsible / Service Provider of the Information Society
| Identity | TU-VOZ CONTACT CENTER, S.L.U. |
| Company VAT number | B97427645 |
| mailing address | C/ Andarella, 1. Edificio B, 1º, 1ª, Xirivella, 46950 (Valencia) España. |
| Phone | 960 452 050 |
| [email protected] | |
| Website | https://www.tu-voz.com/ |
| Registry data | Registered in the Mercantile Registry of Valencia Volume 7740, Book 5037, Page 206, Sheet V-95509. |
Processing of personal data
In the first place, the personal data that you have provided us will be treated confidentially and will be incorporated into the corresponding treatment activity owned by our entity.
We request essential data to meet your request, invoice if you make a purchase or contract or maintain the relationship with you if you request it or when we are forced to provide you with services and/or attend to your purchases on this website.
Purpose
Therefore, your personal data will be processed for the sole purpose of meeting your requests and we will not send advertising without your consent.
Legitimation
The treatment of your data is carried out with the following bases:
- The request for information, job application and/or contracting our services and/or purchase of products.
- The free, specific, informed and unequivocal consent, since we inform you of this privacy policy, which after reading it and if you agree, you can accept by checking the boxes provided for this purpose.
At any time you can change your mind and withdraw your consent.
Security measures
Similarly. Our entity has implemented all the necessary technical and organizational measures to protect the personal data processed, preventing its loss, theft or unauthorized use. Said measures are verified periodically in our controls of compliance with the specific regulations.
Data retention
Therefore, the personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible responsibilities that may arise from the purpose. In the case of job applications, they will be kept for a maximum period of 1 year or until the interested party asks us to delete their data.
Rights of the interested parties
You have the right to know if our entity is treating your personal data; therefore, you have the right to access your data, rectify it if it is inaccurate or request its deletion when the data is no longer necessary. Therefore, you can exercise your right of limitation or portability if you deem it appropriate and for this you can do so in writing to our entity by email to [email protected] attaching a copy of your ID to identify you.
If you wish to forward any suggestions or queries about the processing of your data, you can contact our data protection consultants:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Technology Park) 46980 Paterna (Valencia).
Phone +34 96 131 88 04
E-mail: [email protected]
Website: https://www.businessadapter.es/
Also, if you want to make a claim because you understand that your rights have been violated, you can do so before the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.
Profiling
We do not create profiles using your personal data, but if we do, you will be informed and permission to do so will be requested. Likewise, you have the right to oppose this type of treatment at any time.
Data transfer
Your personal data will not be transferred to other countries or third parties except in cases where there is a legal obligation. However, in the event of purchasing products or contracting services, your personal data may be transferred to those entities necessary to deliver the products purchased or provide you with our services.
As well as, our bank will know your data for the management of the collection of products or services and those in charge of the treatment necessary for the execution of the contracts and/or purchases.
In the event of transfers to other entities or to other countries, we will inform you and request your prior consent.
Commitment Corporate Data Protection
Area of application
This Code of Conduct will be mandatory for all departments, employees of our entity and those who act on our behalf.
Object
We have established action protocols for the processing of personal data, in accordance with the provisions of Spanish and European data protection regulations, so that their security and confidentiality are guaranteed at all times.
Beginning
Licitud, Lealtad, Transparencia, Minimización de los datos, Exactitud, Limitación del plazo de conservación, Integridad, Confidencialidad y Responsabilidad activa.
Special category of data
The processing of personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, trade union membership, the processing of genetic or biometric data, data related to health or data related to sexual orientation, except in the legally authorized exceptions and with the prior consent of the interested party.
Rights of the interested parties
The interested parties will enjoy the right of access to their personal data, as well as to rectify them when they are inaccurate, delete them when they are no longer necessary or their treatment is not desired, limit them to certain treatments, have the possibility of receiving their data easily and in formats structured and of common use of the person in charge, as well as that their data is used for the elaboration of profiles and to oppose the treatment at any time.
Record of Activities, Impact Assessment and Security Measures
Our entity will carry out a record of the treatment activities and will analyze the purposes of the treatment, categories of interested parties and data, recipients, international transfers, retention periods, etc., to evaluate the risks of the treatment and implement security measures. necessary to safeguard personal data under the principles of confidentiality and secrecy. Likewise, we have analyzed the need to appoint a Data Protection Officer, establishing, if necessary, that the person appointed for this position will comply with sufficient knowledge and experience in accordance with the provisions of current regulations.
Control
We have contracted the services of an external consultant to carry out a periodic audit to assess compliance with this commitment and all legal obligations in this area.
Updated on 08/03/2021
